![]() ![]() If you want to let Showpad optimize the file, you will need to remove the password. You can still use the file in your Content Library and Experiences, but it won't be optimized. Note: PDF files, secured with a password, cannot be processed. You can save these presets for future use with Showpad. We recommend you the following settings in InDesign. InDesign settings for successful processing results. Scroll down to Optimization in the file properties.As an administrator, open the Online Platform.This displays the original file instead of the optimized Showpad version. If the uploading and processing succeeded but looks different on Showpad, you can turn off Use optimized file on the Online Platform. PDF elements look different on Showpad after uploading. ![]() Note: See the Supported file types article to verify the recommended size of your PDF file. Substitution can result in significant differences between the intended design and what actually appears when the file is uploaded into Showpad. If you don't embed fonts your PDF reader will guess what closest matches your custom font, known as font substitution. However, if you want to later make changes that may include those characters, fully embedding will be necessary. This will create a copy of the entire font set including characters not utilized in the document. If you want to avoid the file size being too large, avoid full font subsetting. Your document will load faster if only the characters that are actually used in the document are stored in the PDF file. Use subset embedding for optimal performance. It's better to recreate the PDF without widgets and annotations before uploading. Widgets are a special type of annotations on a PDF that are not visible in Showpad. Using embedded media (GIFs, video) is not supported in PDF files. When using vectors in tools like Adobe Illustrator, we also recommend removing unnecessary vectors before creating asset links in order to make it work. You can use this image in a PDF document. Use RGB image settings instead of CMYK (used for printing) to see the correct colors.Īvoid using complex images with lots of layers or vectors. It's better to flatten and export as an image. If you have to zoom up to 50% on an image document, use a higher resolution of 150DPI.Įnable transparency flattening If your document contains transparency. A resolution between 72DPI and 100DPI should give a good result. This is the reason why the printed document displays unexpected fonts.Enable “optimize for web” to reduce file size without losing quality.Īvoid full resolution images with a large file size. During printing, if the printer driver tries to use the specified font but the font does not exist (because the font files are already deleted), the font is replaced in the printed document. The EMF file can only contain the name of the font but cannot contain the font itself. The name of the temporary font files usually start with (for example When Adobe Reader is closed, these files are deleted automatically.īlack Ice Printer Drivers is based on enhanced metafile format (EMF). If printing from Adobe Reader, either from the desktop application or the browser plug-in, and the PDF document contains fonts that are unregistered on your system, the Adobe Reader writes these fonts into temporary files and registers them before printing. If printing using the browser plug-in, do not navigate to another page or close the browser. If printing from Adobe Reader, do not close the document. To avoid this problem, ensure that the printing application (Adobe Reader or browser plug-in) stays open until the printing is finished. The same happens if printing from Internet Explorer Adobe Reader Plug-in. Printing from Adobe Reader will give me a gibberish output. To disable Protected Mode in Adobe Reader 10, open Adobe Reader and go to the Edit > Preferences… > General > Uncheck Enable Protected Mode on Startup and restart Adobe Reader. To disable Protected Mode in Adobe Reader 11, open Adobe Reader and go to the Edit > Preferences… > Security (Enhanced) > Uncheck Enable Protected Mode on Startup and restart Adobe Reader. Disabling protected mode can solve this issue. The cause of the problem is Adobe Reader’s protected mode. This problem can arise using various output formats. When printing from Adobe Reader 10.x or 11.x using regular printing method, right-click print or similar methods, certain fonts are not printed correctly. Incorrect or gibberish characters when printing from Adobe Reader Incorrect or gibberish characters when printing from Adobe Reader ![]()
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